[SchoolFinance] Infinite Vision (School ERP Pro) Employee Portal Fraud

[Tracy Wilson]

I wanted to put this out there to warn other districts about what has been
happening with our employee portal and direct deposits and to also see if
it has been happening in your district.

A scammer is hacking into our employees district gmail accounts, going into
their employee portal and changing their direct deposit.  I then go in and
check the routing numbers and approve it.  The employee gets an email
stating that their changes have been approved.

The problem is the scammer gets these emails and deletes them in real
time.  The scammer will also use the employees account to email us back.
There is no way for us to know that the employee is not the one emailing us
as it is truly the employees account.

The receiving financial institution will not give us any information about
the account whatsoever (we can't even report the account as fraudulent).
We have to go through the district's bank to try and get the money back.
Our insurance company also believes that the district is not liable for the
"stolen" money but we obviously want our employees to get their pay.

Our next steps are to not allow any changes in the portal anymore, and/or
require a two-factor authentication to be put on their district email
account.  We have tried that before but some employees balked on the idea.

Has anyone else encountered this?  If so, what steps did you take?

-- 

   - Tracy L. Wilson
   - R.S.U. #10
   - Payroll Specialist/Bookkeeper
   - twilson at rsu10.org
   - (207)369-5560 ext. 8201
   - (207)562-7059 fax
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-- 
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