[SchoolFinance] Infinite Vision (School ERP Pro) Employee Portal Fraud

[Adam Hanson]

Hi Tracy,
Sorry to hear you're going through that. Because of the rise in fraudulent
emails about direct deposit, we switched a while back to requiring all
employee direct deposit requests to be made in person at the central
office. We used to allow email requests and hard copy forms sent
interoffice, but we have done away with all of that. It's a little less
"efficient" for both parties, but we think it's well worth it to remove the
element of fraud from the equation.
We use the Munis employee access portal for time off requests but have
opted not to turn on the direct deposit change feature.

On Tue, Jul 29, 2025 at 12:46 PM Tracy Wilson <twilson at rsu10.org> wrote:

> I wanted to put this out there to warn other districts about what has been
> happening with our employee portal and direct deposits and to also see if
> it has been happening in your district.
>
> A scammer is hacking into our employees district gmail accounts, going
> into their employee portal and changing their direct deposit.  I then go in
> and check the routing numbers and approve it.  The employee gets an email
> stating that their changes have been approved.
>
> The problem is the scammer gets these emails and deletes them in real
> time.  The scammer will also use the employees account to email us back.
> There is no way for us to know that the employee is not the one emailing us
> as it is truly the employees account.
>
> The receiving financial institution will not give us any information about
> the account whatsoever (we can't even report the account as fraudulent).
> We have to go through the district's bank to try and get the money back.
> Our insurance company also believes that the district is not liable for the
> "stolen" money but we obviously want our employees to get their pay.
>
> Our next steps are to not allow any changes in the portal anymore, and/or
> require a two-factor authentication to be put on their district email
> account.  We have tried that before but some employees balked on the idea.
>
> Has anyone else encountered this?  If so, what steps did you take?
>
> --
>
>    - Tracy L. Wilson
>    - R.S.U. #10
>    - Payroll Specialist/Bookkeeper
>    - twilson at rsu10.org
>    - (207)369-5560 ext. 8201
>    - (207)562-7059 fax
>    -
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-- 
Adam Hanson
Controller
Lewiston Public Schools
36 Oak Street
Lewiston, ME 04240
Phone: (207) 795-4100, ext. 4051
Fax: (207) 795-4177

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