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<title>Home and Community Based Services (HCBS) Provider Meeting – Waiver Sections 18, 20, 21, 29</title>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">FYI - <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual">Respectfully,</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual">Sarah<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Maine Office of Aging and Disability Services <meoads@subscriptions.maine.gov>
<br>
<b>Sent:</b> Monday, July 22, 2024 10:28 AM<br>
<b>To:</b> Ferguson, Sarah (DOE) <Sarah.Ferguson@maine.gov><br>
<b>Subject:</b> Home and Community Based Services (HCBS) Provider Meeting – Waiver Sections 18, 20, 21, 29<o:p></o:p></span></p>
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you recognize the sender and know the content is safe.</span></b><span lang="EN"><o:p></o:p></span></p>
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<h2 align="center" style="text-align:center"><span lang="EN">Home and Community Based Services (HCBS) Provider Meeting – Waiver Sections 18, 20, 21, 29<o:p></o:p></span></h2>
<p align="center" style="text-align:center"><b><u><span lang="EN">**The meeting scheduled for Wednesday July 24th, 2024 is cancelled**</span></u></b><span lang="EN"><o:p></o:p></span></p>
<h4><span lang="EN">Summer updates:<o:p></o:p></span></h4>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span lang="EN">The Office of Aging and Disability Services will be offering FREE business classes over Zoom for individuals who are interested in launching their own small business. The 10 week business class series is being offered as part of the Self-Employment
for ME Pilot Project and in partnership with New Ventures Maine. <o:p></o:p></span></li></ul>
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<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo1">
<span lang="EN">The business classes will start September 18th, 2024 - Space is limited, so share the attached flyer and application form with members receiving services so they can apply soon!
<o:p></o:p></span></li></ul>
</ul>
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</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span lang="EN">Reminder: Waiver providers may not charge additional fees for members receiving MaineCare dollars as transportation costs are included in the MaineCare rates additionally, Chapter I, Section 1.05 of the MBM has language prohibiting members from
being charged supplemental payments. <o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span lang="EN">Documentation Training - OADS and OMS will send out more information in August with dates for training sessions and links to registration.<o:p></o:p></span></li></ul>
<h4><span lang="EN">Evergreen Support Resources:<o:p></o:p></span></h4>
<p><span lang="EN">When questions about the system and how it works arise, before submitting a ticket:<o:p></o:p></span></p>
<ol start="1" type="1">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span lang="EN">Please contact your supervisor or the Evergreen point person at your agency for guidance<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2">
<span lang="EN">Review the Frequently Asked Questions, videos, and guidance documents on the website and the Help Center within Evergreen. Many questions have solutions in these materials.<o:p></o:p></span></li></ol>
<p><span lang="EN">The following table is a quick reference guide to the resources available for Evergreen:<o:p></o:p></span></p>
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<p><strong><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:white">TOPIC:</span></strong><o:p></o:p></p>
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<p><strong><span style="font-size:10.0pt;font-family:"Open Sans",sans-serif;color:white">RESOURCE:</span></strong><o:p></o:p></p>
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<p>Evergreen Issue Submission Form<o:p></o:p></p>
<p>Evergreen users may submit any question/issue, under the corresponding category, and a ticket will be created and routed to the correct team within the Office of Aging and Disability Services for a response. <o:p></o:p></p>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid windowtext 3.0pt;border-right:solid windowtext 3.0pt;padding:.75pt .75pt .75pt .75pt">
<p><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vZm9ybXMub2ZmaWNlLmNvbS9wYWdlcy9yZXNwb25zZXBhZ2UuYXNweD9pZD1xNmdfUVgwZ1lrdWJ6ZW9hanktR1RqdXpmaGZJNlpoR3Atdjl4WXhYMUwxVU5FbFpOekpJVUZSTU9WY3hSRGhZUzBSVVdqZERWRmxJVXk0dSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkiLCJidWxsZXRpbl9pZCI6IjIwMjQwNzIyLjk3OTM3NDAxIn0.n-CNaKXiGZ6DPOySw_85Xs4i4wuAzIUPHqLatTXhzpM/s/1302775786/br/246125294857-l" target="_blank">Maine/DHHS/Office
of Aging and Disability Services Evergreen Ticket System</a><o:p></o:p></p>
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<p>Recurring Meeting to provide answers to common questions/issues, as well as an update on the fixes deployed to Evergreen.<o:p></o:p></p>
<p>via Zoom, every other week Tuesdays from 8am to 9am (open to all):<o:p></o:p></p>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid windowtext 3.0pt;border-right:solid windowtext 3.0pt;padding:.75pt .75pt .75pt .75pt">
<p>Use the following link to register for this weekly meeting:<o:p></o:p></p>
<p><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vbWFpbmVzdGF0ZS56b29tLnVzL21lZXRpbmcvcmVnaXN0ZXIvdFpjbGNPbXFwem90SHRSRnVGLTJ4eldocVAyVVBNb3VSZDYxP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSIsImJ1bGxldGluX2lkIjoiMjAyNDA3MjIuOTc5Mzc0MDEifQ.riF3BnmjXy_dzVYteeh1miiOs9ZQahdCWlQsviu3zEc/s/1302775786/br/246125294857-l" target="_blank">https://mainestate.zoom.us/meeting/register/tZwodu-przgpH9C1uNo8DsC5T_mbBGjkDC5I</a><o:p></o:p></p>
</td>
</tr>
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<td style="border:solid windowtext 3.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p>Unable to access Evergreen; locked out, please email:<o:p></o:p></p>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid windowtext 3.0pt;border-right:solid windowtext 3.0pt;padding:.75pt .75pt .75pt .75pt">
<p><a href="mailto:evergreensupport@feisystems.com">evergreensupport@feisystems.com</a><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="border:solid windowtext 3.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p>New user accounts; terminating accounts, please email:<o:p></o:p></p>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid windowtext 3.0pt;border-right:solid windowtext 3.0pt;padding:.75pt .75pt .75pt .75pt">
<p><a href="mailto:Evergreen.DHHS@maine.gov">Evergreen.DHHS@maine.gov</a><o:p></o:p></p>
</td>
</tr>
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<td style="border:solid windowtext 3.0pt;border-top:none;padding:.75pt .75pt .75pt .75pt">
<p>Self-paced training videos or guidance documents:<o:p></o:p></p>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid windowtext 3.0pt;border-right:solid windowtext 3.0pt;padding:.75pt .75pt .75pt .75pt">
<p><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vd3d3Lm1haW5lLmdvdi9kaGhzL2Vpcy9ldmVyZ3JlZW4vZGF0YS1zeXN0ZW0tdHJhaW5pbmc_dXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5IiwiYnVsbGV0aW5faWQiOiIyMDI0MDcyMi45NzkzNzQwMSJ9.rbk66UuNO05R6QDbM28tF7qdzv2d_BD6Z-zKZBsCrOs/s/1302775786/br/246125294857-l">https://www.maine.gov/dhhs/eis/evergreen/data-system-training</a><o:p></o:p></p>
</td>
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<p><span lang="EN"> <o:p></o:p></span></p>
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