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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual">Sarah<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Maine Office of Aging and Disability Services <meoads@subscriptions.maine.gov>
<br>
<b>Sent:</b> Wednesday, June 12, 2024 7:57 AM<br>
<b>To:</b> Ferguson, Sarah (DOE) <Sarah.Ferguson@maine.gov><br>
<b>Subject:</b> Upcoming Informational Sessions for HCBS CAHPS ® Survey<o:p></o:p></span></p>
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<h2 align="center" style="text-align:center"><strong><span lang="EN" style="font-family:"Aptos",sans-serif">Upcoming Informational Sessions for HCBS CAHPS ® Survey</span></strong><span lang="EN"><o:p></o:p></span></h2>
<div>
<p class="MsoNormal"><span lang="EN"><br>
The Office of Aging and Disability Services (OADS), in partnership with a survey management provider, Knowledge Services, plans to offer home and community-based service (HCBS) waiver members a second opportunity to participate in a survey about their
<strong><span style="font-family:"Aptos",sans-serif">experiences with our waiver services and supports</span></strong>. OADS will host online Zoom sessions with Knowledge Services to share information about the Consumer Assessment of Healthcare Providers and
Systems (CAHPS®) survey. These Zoom sessions will provide an overview of the HCBS CAHPS® survey, share information about the previous participation opportunity in Fall 2023 and review options for waiver member participation in Summer 2024.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN">We are hosting two Zoom sessions specific to target audiences: Waiver Members and their Families or HCBS service providers, Case Managers and Care Coordinators. If you would like to learn more or ask questions, please plan
to register for a Zoom session that is most appropriate to your role (e.g., Waiver Member or Service Provider).<o:p></o:p></span></p>
</div>
<h4><span lang="EN">Dates/Times:<o:p></o:p></span></h4>
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<p class="MsoNormal"><span lang="EN">• Option 1 for Waiver Members and their Families, Guardians, or other Partners (e.g., Advocates) Session: Tues, June 25, 2024, from 11:30AM-12:30PM EST<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN">• Option 2 for HCBS Waiver Service Providers, Assessing Services Agencies, Case Managers and Care Coordinators Session: Wednesday, June 26, from 1:00 PM-2:00 PM EST<o:p></o:p></span></p>
</div>
<h4><span lang="EN">Zoom Registration:<o:p></o:p></span></h4>
<p><span lang="EN">There are Zoom registration links provided below. Please register for the session most appropriate to your role (e.g., Waiver Member or Service Provider).<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN">• Option 1 for Waiver Members and their Families, Guardians, or other Partners on Tuesday, June 25, 2024 from 11:30a-12:30p EST, register here:
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vbWFpbmVzdGF0ZS56b29tLnVzL21lZXRpbmcvcmVnaXN0ZXIvdFp3c2R1bXFyek1wSHRkZ0gxSUZpemtzNExwUGtRY0FPQXltP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSIsImJ1bGxldGluX2lkIjoiMjAyNDA2MTIuOTYxMzQwODEifQ.t3_MdrQbG19uGBYfDUtu0PuDz-i1eHZO2hHPABOeP24/s/1302775786/br/244008155992-l" target="_blank">
https://mainestate.zoom.us/meeting/register/tZwsdumqrzMpHtdgH1IFizks4LpPkQcAOAym</a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN">• For Option 2 for Waiver Service Providers, Assessing Services Agencies, Case Managers and Care Coordinators on Wednesday, June 26, from 1:00 PM-2:00 PM EST, register here:
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsInVybCI6Imh0dHBzOi8vbWFpbmVzdGF0ZS56b29tLnVzL21lZXRpbmcvcmVnaXN0ZXIvdFp3dGN1NnRyeklzSGQzVkwxN0FaRFVPZW5KSFAzWDJMTVUwP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSIsImJ1bGxldGluX2lkIjoiMjAyNDA2MTIuOTYxMzQwODEifQ.Rjp-kHQEz7KQJ-sM4LbV6IKaiMDfe2HsF4-WP6w8QrY/s/1302775786/br/244008155992-l" target="_blank">
https://mainestate.zoom.us/meeting/register/tZwtcu6trzIsHd3VL17AZDUOenJHP3X2LMU0</a>
<o:p></o:p></span></p>
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